NOTICE TO OUR MEMBERS
Due to the increased concern about COVID-19, Grayson R.E.C.C. will close our office lobby and service area to members and visitors starting Tuesday, March 17th. Guided by our Cooperative values, we are dedicated to the health and well-being of our members, our employees and their families. Our goal is to decrease the likelihood of the spread of this illness and resulting work disruptions when our members need us the most.
Our employees will be conducting necessary business over the phone and through the drive-thru. Payments can also be made on line, through the Smart App, or left in the night deposit box. Questions regarding these options can be made to 1-800-562-3532.
Outages may also be reported to this number. We will suspend disconnection of service for non-payment for a limited time. It remains the responsibility of our members to manage their bills in a timely manner and avoid large balances in the future.
We know this is a difficult time for all of our members and for our employees. We hope that you take every precaution and stay well and safe. Please call us if you have questions.
Carol Hall Fraley, President and CEO and the Board and Directors, Staff and Employees of GRAYSON RURAL ELECTRIC COOPERATIVE CORPORATION